Return & Refund Policy
No Refund and No Return Policy
At Bizyheart Studio, all purchases are final sale. We do not accept returns, exchanges, or offer refunds once an item has been purchased.
Damages & Issues
We ensure your items are delivered in perfect condition. However, if your order arrives damaged, defective, or incorrect, please contact us at hello@bizyheart.com within 48 hours of receiving the item.
To validate any claims, you must provide:
Claims without an unboxing video will not be processed.
Handmade Products
Please note that all our products are handmade and hand-painted, which makes each piece unique. Slight variations in design, color, or texture are natural and not considered defects.
Order Cancellation
Once an order is placed, it cannot be canceled or modified. Please double-check all details before completing your purchase.
Customer Support
For any questions or concerns, feel free to email us at hello@bizyheart.com, and we’ll do our best to assist you.
At Bizyheart Studio, all purchases are final sale. We do not accept returns, exchanges, or offer refunds once an item has been purchased.
Damages & Issues
We ensure your items are delivered in perfect condition. However, if your order arrives damaged, defective, or incorrect, please contact us at hello@bizyheart.com within 48 hours of receiving the item.
To validate any claims, you must provide:
- A clear description of the issue.
- Photos or videos of the damage or defect.
- An unboxing video as proof.
Claims without an unboxing video will not be processed.
Handmade Products
Please note that all our products are handmade and hand-painted, which makes each piece unique. Slight variations in design, color, or texture are natural and not considered defects.
Order Cancellation
Once an order is placed, it cannot be canceled or modified. Please double-check all details before completing your purchase.
Customer Support
For any questions or concerns, feel free to email us at hello@bizyheart.com, and we’ll do our best to assist you.